Leadwerks payment deletion?

[smashthewindow]

Around March, I've paid for Leadwerks Engine version 2.4. (I still have the payment informaiton & registration number on my email account.)

Straight after the payment I couldn't login in the community or work with the Leadwerks because I had an internship overseas.

Now that I'm back, I'm trying to download the Leadwerks SDK, but when I look at "Purchases" section under client area it gives me a message that I did not make any purchases yet.

Can anybody help me here? Is there an expiration period of some kind?

[Josh]

Please read this news item:

http://www.leadwerks.com/werkspace/blog/41/entry-619-data-loss-announcement

 

The ordering system is a recent addition to the site, and the majority of developers do not have a purchase record in the client area. However, your license is still valid and you have access to the entire site. You can download the installer here:

http://www.leadwerks.com/werkspace/files/file/186-leadwerks-engine-updater/

 

And if you need your registration key re-sent just email support at leadwerks.com.

 

We have separate records of all accounts, and your purchase is in our records.

[smashthewindow]

Please read this news item:

http://www.leadwerks.com/werkspace/blog/41/entry-619-data-loss-announcement

 

The ordering system is a recent addition to the site, and the majority of developers do not have a purchase record in the client area. However, your license is still valid and you have access to the entire site. You can download the installer here:

http://www.leadwerks.com/werkspace/files/file/186-leadwerks-engine-updater/

 

And if you need your registration key re-sent just email support at leadwerks.com.

 

We have separate records of all accounts, and your purchase is in our records.

 

Ah, thank you so much for the fast reply.

It cleared a lot fo things up for me, I was making sure just in case.

 

Good day.